When customs officials hold your parcel, nothing can be done until the government officials confirm that the items are permitted to cross the border. If customs officials hold your goods during shipping from China to Turkey, you should contact your freight forwarder as soon as possible. It is important to ensure that your shipment is not stuck in customs. Make sure that no information is missing or incorrect. Last but not least, the importer should be patient and wait for the customs call before releasing your goods.