Receiving the products – Once the supplier sends the goods to our warehouse, a member of our team will pick them up on your behalf.

Product count – Once the goods have been received, the warehouse staff will conduct a box count and perform random inspections

Product return assistance – Aroom Global’s service can assist with the return of goods sent by the seller that do not have the same SKU. If the seller sends the wrong quantity of a product, our staff will ask the seller to resend the order.

Offer a free warehouse – If the client chooses the basic plan, the company will provide free access to the warehouse in China for several days.

Product shipping – Our shipping methods include courier, air freight, sea freight, and train. Indeed, our company will handle import procedures and customs clearance from China to the customer’s address.

Follow up on the production process – It takes a long time to complete the production process. Depending on the volume, the production process may take 30 to 60 days. When a customer chooses this service, our company will assign an agent to handle your work for you. As a representative of your company, Aroom Global will monitor the entire production process and coordinate with factories at all times. The company’s goal is to ensure that products are manufactured in accordance with proper guidelines and of excellent quality. As a result, the client will save a lot of time.

Provide labeling and packaging services – If a customer would like to create a private label or add a logo to the products, our staff will be happy to assist regardless of the purchase amount. Many of our packaging suppliers can do this work at a standard price. In this way, Aroom Global is able to provide competitive packaging prices and delivery services with the appropriate logo and packaging solution as per cutomer’s specifications.

Provide free photography services – If the customer is an e-Commerce buyer or business owner, our team can provide clients with up to three white background photos that can be uploaded to Amazon or any other e-Commerce platform you choose.

Verify the quality of the product – Once the goods arrive at the warehouse, the staff will open the cartons and inspect the quality of the products randomly. If there is a problem with the product, the supplier will be contacted and the problem will be resolved. Occasionally, the products can also be repaired in our warehouse before they are shipped from China.

Offer free warehouse storage – If the pro plan was selected, the customer will have free access to our warehouse in China for a period of 20 – 30 days. Therefore, a client may send products regularly to our warehouse, and our team will collect all products and begin shipping as soon as possible. Moreover, shipping costs are expected to be reduced.

Obtaining a certificate – If a client requires certificates for customs clearance or sales in their country, our staff can assist in obtaining them.

Priority shipping of products – Aroom Global offers competitive prices for different shipping methods, including courier, air freight, sea freight, and train. In fact, the staff will ensure that your goods are arranged first in order to ensure that you do not miss out on potential sales opportunities.

Labor services – If a customer require any labor services, such as packaging, bundling, labeling, stickering, etc., our company is prepared to assist. For this complete service, Aroom Global charge a starting rate of $10 per hour.

Certificate application – Aroom Global can apply for product certificates for your business or for import and export.

3PL warehouse fulfillment – Our team can assist with the storage, repackaging, bundling, and labeling of products.

International logistics solutions – The staff provides international shipping solutions for bulky items, chemicals, liquids, and remote locations.

More – If you are looking for more creative product sourcing services, please do not hesitate to contact us.

Free replacement or compensation – As soon as a customer receives the goods, our company will provide free replacement or compensation for any quality issues discovered.

Enhanced shipping packaging – Our shipping packaging methods have been upgraded in order to ensure that your products arrive in optimal condition.

Priority Resolution – Whether it is procurement, logistics, inspection, or after-sales service, we prioritize and complete your request as quickly as possible.

$20 Fee-Based Service – In order to provide you with a quotation for each product, we will charge a fee of $20. There is no refund for this fee, but it may be deducted from subsequent orders. If you require more than one quotation, you may negotiate a reasonable price with your designated sales representative.